Welcome to Chat Media Solutions

Reaching beyond customer communication standards is a great win for your business. Winning them back is one those major wins and it can be done with right guidance, focus and systematic approach in communication. Surveys, for executed and canceled jobs, will provide you with valuable information. With survey statistics, you will have: A better picture of the numbers and percentages involving your products, general customer opinion of the new product or service, market feedback regarding competition. Most importantly, getting the sales department back in the home.  

Confirming the appointment 24 hours prior is critical to be sure that sale has a clear indication of their schedule for the following day.  This also reminds the prospect of the appointment ans the time expectations on the in home consultation. 

In today's buying enviroment it is very important to secure reviews.  They are the digital currency and can help to increase revenue.  85% of people state that they will not do bsuiness with a compnay that has a one or two star review online.  Our agent's are trained to secure those reviews for your company.

Our Live Transfer Home Improvement Leads are essentially live transfer calls that go straight to your contractors and/or sales staff. These are pre-qualified applicants who are actively looking for home remodeling services. The lead will be transferred directly to you and your staff from our Call Center.

There is revenue hiding within your current database.  Our agent's outbound to your existing customers and share information about a new offer to those that have not purchased before or set up new appointments for new products or services they may not be aware of.  

We can provide email drip campaigns with follow up calls to schedule additional leads that have not converted.  The dual focused approach is very effective.